Important Delivery Information for 2018
Our first guaranteed delivery date for 2018 will be January 4th. If we are able to send your order before this date we will contact you. From this date onwards our dispatch operation shall continue as normal.
When we make up your order all the products are double checked before despatch and leave our premises in perfect condition. Dry goods and bottles are carefully packed. Fresh food and vegetables are cut/sliced/packed on the day of despatch and wrapped with ice packs for temperature control where necessary. Fresh foods can ONLY be sent to UK Mainland (excluding the Highlands) addresses using our Premium or Standard next day services.
Vouchers are sent by first class post. Where vouchers are ordered along with other items, the entire order will be despatched together using the standard delivery methods as detailed below.
We contract various couriers to deliver our products to all addresses (outwith Edinburgh) in the United Kingdom, Channel Islands and Eire. Orders that only contain tickets or vouchers are sent by first class post. On the delivery address form, as well as the delivery address, we recommend that you specify an alternative delivery address WITHIN THE SAME POSTCODE, i.e. within 50 metres of the first delivery address, OR a secure location at the first delivery address such as "the porch", "the garage", etc - but entirely at your risk. We also ask for the telephone number of the delivery address. All this extra information, which will be retained if you register with us, will help to ensure that your order is delivered on time.
If the driver has to deliver to the alternative address, or leave at the secure location or in exceptional circumstances bring your order back to the depot, he or she will put a card through your letterbox with an explanation and contact details. If you wish to trace your order or have a problem regarding the delivery of your order please do not hesitate to telephone us on 0131 556 6066 or send an email to firstname.lastname@example.org
Delivery Rates and Services for 2018
FREE UK DELIVERY, 2 - 7 BUSINESS DAYS
* Postcodes not included in timed services:
AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41 split I/S+I/H postcode, AB42 split I/S +I/H postcode, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56,
HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
IV4 - IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IB47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63,
KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17,
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41,
PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71,
PA72, PA73, PA74, PA75, PA76, PA77, PA78,
PH5, PH6, PH7, PH8, PH9, PH10 split I/S and I/H postcode, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25,
PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50,
ZE1, ZE2, ZE3, IM