Buying from Valvona & Crolla Shop OnLine is simple, efficient and safe. All our products, whether food, wine or accessories, are carefully chosen for their quality and value.
Everything you buy from us is despatched in the best possible condition. When you receive your parcel please open it immediately and if there is a faulty or damaged product please contact us as soon as possible, either by email firstname.lastname@example.org or telephone - 0131 556 6066 (Standard rate). Lines are open 0800 - 1800 GMT, Monday to Friday.
We will put matters right as quickly as possible and to your entire satisfaction. If you and those who receive your gifts are not entirely delighted with any of our products we replace them or offer a full refund.
The foregoing does not affect your statutory rights as a consumer under Scottish law.